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I'd like to have e-mail notifications sent to a specified address when a new issue is created. This could of course be extended to notifications on other "actions". For example when an issue is changed or when an issue is set to a certain state.
This is somewhat similar to Magnus Bondesson's "Notifications by e-mail when someone comments on an issue".
exactly what I am looking for. Our customers usually use the webfrontend to create a new issue in the inbox. The issue reamins in the inbox until someone from our team is picking up the issue and changing status/assignment etc.
I would expect that as soon as a new issue has been created a notification will be sent out to a certain email adress (e.g. project-support team distribution list).
Thanks
Thomas
This is also exactly what I am looking for. That way we can update our project in project place with a distribution list instead of periodically asking the customer to change the list of people to inform about new issues.
This is especially important when using project place as a central log and to handle issues regarding to service level agreements with a customer.
I hope you can implement the feature in the near future.
Regards
Jesper
The top ideas with status Quality Backlog are discussed on a regular basis with the design team. These should be minor development, and could include hygiene factors, little things that create a wow effect and ideas that could have a positive effect on a lot of users.
Good input. We can certainly understand the need to get faster notification of new issues. This will remain in the quality backlog.
This is in development now. The design proposal is that initially the administrators for the project will get notification about new issues. The administrators can afterwards go in and change the setting so that anyone or noone in the project will receive notifications.
This has now been implemented. I hope you like it. In the settings for Issues you can decide who should get these notification e.mails.
Björn posted a new idea
Karolina Jackson-Ward
This has now been implemented. I hope you like it. In the settings for Issues you can decide who should get these notification e.mails.